What To Do If Your Water Heater Is Leaking From The Bottom: A Step-by-Step Guide

November 13, 2024

A water heater leaking water from the bottomA water heater leaking from the bottom can be a stressful situation, especially if you're not sure where the water is coming from or how serious the issue might be. If you've noticed water pooling around the base of your water heater, it's important to take action quickly to prevent water damage and restore your hot water.


Here's what you need to know and what steps to take if you find your water heater leaking from the bottom.


Step 1: Turn Off the Power Supply

For safety, turn off the power to your water heater before taking any further steps.

Electric Water Heater: Go to your electrical panel and switch off the breaker dedicated to your water heater.

Gas Water Heater: Turn the gas control knob to the “Off” position to stop gas flow to the unit.



Step 2: Turn Off the Water Supply

Shut off the water supply to stop more water from leaking out of the tank and onto your floor. Locate the water shutoff valve near the water heater and turn it clockwise to close it. If the valve is stuck or hard to find, you can shut off your main water supply as a temporary measure.



Step 3: Find the Source of the Leak

Water heaters can leak from a few different areas, and finding the source of the leak can help determine the next steps. Check these common problem areas:

  • Drain Valve Leak: The drain valve, located near the bottom, is used for maintenance and draining the tank. Sometimes it can be left slightly open or become faulty. If you notice water dripping from the drain valve, try tightening it with a wrench. If it’s still leaking, the valve may need to be replaced.
  • Temperature and Pressure Relief Valve (T&P Valve): The T&P valve, usually on the side or top of the tank, releases water if the temperature or pressure inside the tank is too high. If the T&P valve is leaking, this could mean the pressure is too high. Avoid attempting to adjust or repair this valve yourself; it’s best to consult a professional.
  • Internal Tank Leak: Sediment buildup can lead to corrosion inside the tank. If water is pooling around the bottom with no visible leaks from any valves or pipes, it could indicate a crack or leak within the tank itself. Unfortunately, an internal tank leak usually means the water heater needs replacement.



Step 4: Drain the Tank if Needed

If the leak is significant, you may want to drain the tank to prevent further water damage:

  1. Attach a garden hose to the drain valve.
  2. Run the hose to a safe drainage area, such as a floor drain or outside.
  3. Open the valve to let the water flow out safely.



Step 5: Decide if You Need Repairs or Replacement

Minor Valve or Pipe Leak: If the leak is coming from a valve or a connection, it may be a simple fix with a valve replacement or pipe repair.

Internal Tank Leak: If you determine that the leak is from the tank itself, replacement is typically the best option. When a water heater tank starts leaking internally, repairs are generally not effective, and a replacement water heater will likely be more cost-effective in the long run.


Step 6: Call a Professional Plumber

If you’re unsure about where the leak is coming from or you suspect it may be an internal tank leak, it’s best to call a licensed plumber. An expert can evaluate the situation, provide guidance on whether repairs or replacement are needed, and ensure everything is done safely.


Don’t Wait – Act Quickly on Water Heater Leaks

Addressing a water heater leak promptly can prevent water damage to your home, minimize disruption to your hot water supply, and keep repair costs lower. If you need assistance with a leaking water heater or want to discuss water heater replacement options, contact Ebens Air Conditioning & Plumbing for help.


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A pilot light that keeps going out can be frustrating, especially when you rely on your water heater for daily comfort. If you've found yourself relighting the pilot light on your water heater only to have it go out again, there are a few potential causes. Here’s a guide to help you understand the common reasons behind a failing pilot light, how to fix it, and whether it’s dangerous when it goes out. 1. Dirty or Clogged Pilot Tube Over time, the pilot tube can collect dirt, dust, and other debris, which can obstruct the flow of gas to the pilot light. When the gas flow is blocked, the pilot light may not stay lit. Solution : A plumber can clean the pilot tube to ensure an uninterrupted flow of gas, allowing the pilot light to stay on consistently. 2. Faulty Thermocouple The thermocouple is a safety device that detects whether the pilot light is lit. If the thermocouple senses that the pilot light has gone out, it shuts off the gas to prevent leaks. However, if the thermocouple is faulty or misaligned, it may mistakenly shut off the gas even if the pilot light is on. Solution : A plumber can inspect the thermocouple and adjust or replace it if needed to ensure it’s functioning properly. 3. Drafts or Poor Ventilation Water heaters are often located in areas like basements or garages, which may be prone to drafts. If a draft blows directly onto the pilot light, it can cause it to go out repeatedly. Solution : Identify the source of the draft and reduce airflow around the water heater. In some cases, installing a draft shield can help protect the pilot light. 4. Defective Gas Control Valve The gas control valve regulates the flow of gas to the pilot light and burner. If this valve is defective, it may intermittently cut off gas to the pilot light, causing it to go out unexpectedly. Solution : If the gas control valve is the culprit, it will likely need to be replaced by a professional, as this repair requires specialized skills and tools. 5. Moisture or Water in the Burner Compartment If water or excessive moisture accumulates in the burner compartment, it can cause the pilot light to go out. Leaks or high humidity can introduce moisture into this area, disrupting the pilot light’s ability to stay lit. Solution : Inspect for any signs of water leaks and address them promptly. If you suspect moisture buildup, a plumber can help locate and fix any underlying issues. 6. Low Gas Pressure If the gas pressure to the water heater is too low, it might not be able to keep the pilot light burning. This could be due to a supply issue with your utility provider or a problem with the gas line itself. Solution : Contact your gas company to check for supply issues. If the gas pressure is consistently low, a licensed professional should assess the line for potential issues. Is It Dangerous if the Pilot Light Goes Out? One common concern homeowners have is whether a pilot light going out is dangerous. In most cases, it’s not a direct safety risk because modern water heaters have safety features like thermocouples, which shut off the gas supply if the pilot light goes out. This prevents gas from leaking into your home, reducing the risk of a gas buildup. However, it can become dangerous if: The Thermocouple is Malfunctioning : If the thermocouple isn’t functioning properly, it may not shut off the gas supply when the pilot light goes out, which could allow gas to leak. Repeated Attempts to Light the Pilot Lead to a Gas Buildup : If you attempt to relight the pilot multiple times without success, gas may build up in the area. Always wait a few minutes between relighting attempts and follow the manufacturer’s instructions. If your pilot light frequently goes out, it’s best to have it checked by a professional plumber to ensure it’s safe to use and functioning correctly. A reliable pilot light is essential for both hot water availability and peace of mind. When to Call a Professional Plumber If you’re dealing with a pilot light that won’t stay lit, it’s best to contact a licensed plumber to diagnose the issue. A professional can accurately identify the problem, make necessary adjustments, or replace parts to ensure your water heater works reliably and safely. If you’re in the Treasure Coast area and need help with your water, give us a call. Our plumbers are ready to troubleshoot and resolve your water heater problems so you can enjoy dependable hot water without interruptions.
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